FAQ [guest hosue shinjuku in tokyo]

Q : Do you a washing machine?
A : Yes, we do. you can use it for 100 yen every time.

Q : What is "Deposit" ?
A : it is guaranty money. it will be paid when you check out with no trouble.

Q : Do I have to pay for the gas, light and water bill?
A : You don't need pay. these are included in room charge.

Q : Can I cancel after the long-term stay expense is paid?
A : Yes you can, However, it calculates again according to the use days, and, in addition,
You have to pay the cancel charge of 2000 yen. Please ask for more details.

Q : Is it safe to walk around the guesthouse at night?
A : Because our guesthouse is in the student town
and faces the Shinmejiro street that is the Main Street,
we think it is not dangerous unless you walk into the back street.

Q : Do you have internet?
A : We have wireless LAN, but there is no PC.

Q : Can I park my bike?
A : We don't have parking area.

Q : Do you have shower room?
A : Yes, we have free shower room (for 15 minutes every time)